Effective Date: 22 July 2026
Welcome to Aligned Assist (“we”, “our”, “us”). These Terms & Conditions govern your access to and use of the Aligned Assist website and any information, content or services made available through it.
By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you should discontinue using this website.
These Terms & Conditions should be read together with our Privacy Policy, which explains how we collect, use and protect your personal information.
Acceptance of Terms
By accessing this website, submitting an enquiry, requesting information or using any part of our website, you acknowledge that you have read, understood and agree to comply with these Terms & Conditions and all applicable Australian laws.
If you are using this website on behalf of another person or organisation, you confirm that you have the authority to accept these Terms & Conditions on their behalf.
About Aligned Assist
Aligned Assist is a registered NDIS provider committed to delivering person-centred disability support services across Melbourne. The information published on this website is intended to provide general information about our organisation, our services and how we may support participants, families and carers.
While we strive to ensure that the information published on this website is accurate and up to date, it is provided for general informational purposes only and should not be relied upon as professional, medical or legal advice.
Use of This Website
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict or inhibit anyone else’s use of the website.
When using this website, you agree that you will not:
- Use the website for any unlawful or fraudulent purpose.
- Attempt to gain unauthorised access to our systems, servers or data.
- Interfere with the operation, security or functionality of the website.
- Transmit viruses, malware or other harmful software.
- Copy, reproduce or distribute website content without our prior written permission, except where permitted by law.
- Use the website in any way that may damage our reputation or interfere with other users’ access.
We reserve the right to restrict or terminate access to our website if we believe these Terms & Conditions have been breached.
Our Services
The information provided on this website describes the disability support services offered by Aligned Assist. The availability of services may vary depending on participant eligibility, location, staffing availability, funding arrangements and individual circumstances.
Information published on this website does not constitute a guarantee that a particular service will be available or suitable for every individual. All services remain subject to assessment, applicable legislation, NDIS requirements and service agreements where relevant.
Nothing on this website creates a contractual relationship between Aligned Assist and any website visitor until a formal agreement has been entered into by both parties.
Intellectual Property
Unless otherwise stated, all content published on this website, including text, graphics, logos, icons, images, videos, downloadable materials, documents, branding and website design, is the property of Aligned Assist or is used under an appropriate licence.
This content is protected by Australian intellectual property laws and applicable international copyright laws.
You may access and view the content on this website for your personal, non-commercial use only. You must not, without our prior written consent:
- Copy, reproduce or republish website content.
- Modify, distribute or commercially exploit any material from this website.
- Use our trademarks, logos or branding in any way that suggests endorsement or affiliation.
- Create derivative works based on our website content.
Unauthorised use of our intellectual property may result in legal action.
User Responsibilities
By using this website, you agree that any information you provide is accurate, complete and current.
You are responsible for ensuring that your use of this website complies with all applicable laws and regulations.
You agree not to:
- Provide false or misleading information.
- Use another person’s identity or impersonate any individual or organisation.
- Attempt to interfere with the security, functionality or availability of the website.
- Upload or transmit malicious software, viruses or harmful code.
- Use automated systems or software to extract data from this website without our written permission.
We reserve the right to refuse or restrict access to users who misuse our website or breach these Terms & Conditions.
Third-Party Links
Our website may include links to third-party websites for your convenience or to provide additional information.
These websites are operated independently of Aligned Assist and are not under our control. We are not responsible for the content, availability, privacy practices or accuracy of any third-party website.
The inclusion of any external link does not imply our endorsement or recommendation of the products, services or information provided by that website.
You access third-party websites entirely at your own risk and should review their terms and privacy policies before using them.
Website Availability
We make reasonable efforts to ensure this website remains available and operates reliably. However, we do not guarantee uninterrupted or error-free access at all times.
From time to time, the website may be unavailable due to scheduled maintenance, technical issues, upgrades or circumstances beyond our reasonable control.
We reserve the right to modify, suspend or discontinue any part of the website without prior notice.
Disclaimer
The information published on this website is provided for general informational purposes only. While we make reasonable efforts to ensure that the information is accurate and current, we make no warranties or representations, express or implied, regarding its completeness, accuracy, reliability or suitability for any particular purpose.
Information contained on this website should not be considered medical, legal, financial or professional advice. You should seek appropriate independent advice relevant to your individual circumstances before making decisions based on information available on this website.
Descriptions of our disability support services are intended as general information only and do not replace individual assessments, service agreements or professional recommendations.
Limitation of Liability
To the maximum extent permitted by Australian law, Aligned Assist excludes all liability for any direct, indirect, incidental, consequential or special loss or damage arising from or connected with your use of, or inability to use, this website.
This includes, but is not limited to, loss resulting from:
- Reliance on information published on this website.
- Errors, omissions or inaccuracies in website content.
- Website interruptions or temporary unavailability.
- Viruses, malware or other harmful components transmitted through the website.
- Unauthorised access to or alteration of information transmitted through the website.
Nothing in these Terms & Conditions excludes or limits any rights or guarantees that cannot be excluded under the Competition and Consumer Act 2010 (Cth) or any other applicable Australian legislation.
Indemnity
By using this website, you agree to indemnify and hold harmless Aligned Assist, its directors, employees, contractors and representatives from and against any claims, liabilities, damages, losses, costs or expenses (including reasonable legal costs) arising from your breach of these Terms & Conditions or your misuse of this website.
Changes to These Terms & Conditions
We may update these Terms & Conditions from time to time to reflect changes in our services, business operations, legal obligations or website functionality.
Any updates will be published on this page and will take effect immediately upon publication unless otherwise stated. Your continued use of this website after any changes have been made constitutes your acceptance of the revised Terms & Conditions.
We encourage you to review these Terms & Conditions periodically to remain informed of any updates.
Governing Law
These Terms & Conditions are governed by the laws of the State of Victoria and the Commonwealth of Australia.
Any disputes arising from or relating to the use of this website shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.
Severability
If any provision of these Terms & Conditions is found to be unlawful, invalid or unenforceable by a court of competent jurisdiction, that provision shall be severed from these Terms & Conditions and the remaining provisions shall continue in full force and effect.
Contact Us
If you have any questions about these Terms & Conditions or your use of this website, please contact us.
Aligned Assist
Email: info@alignedassist.com.au
Phone: 1300 227 248
Website: www.alignedassist.com.au
Last Updated: 22 July 2026
© 2026 Aligned Assist. All rights reserved.