Effective Date: 22 July 2026
At Aligned Assist, we believe everyone deserves equal access to information, services and opportunities. We are committed to providing an inclusive, accessible and user-friendly website that enables people of all abilities to access information about our disability support services with confidence and ease.
Accessibility is an important part of our commitment to person-centred care. We continually work to improve the usability of our website so that participants, families, carers, support coordinators and members of the community can access our information regardless of their abilities or the technology they use.
Our Commitment
We are committed to making our website accessible to as many people as possible by designing and maintaining content that is clear, easy to navigate and compatible with commonly used assistive technologies.
Where practical, we aim to align our website with recognised accessibility best practices and continue improving the digital experience for all visitors.
Accessibility Features
To improve accessibility, we aim to provide:
- Clear and consistent website navigation.
- Simple, easy-to-read content written in plain English.
- Responsive layouts that work across desktop, tablet and mobile devices.
- Logical heading structures to improve navigation.
- Descriptive link text where appropriate.
- Alternative text for meaningful images where applicable.
- Sufficient colour contrast to improve readability.
- Keyboard-friendly navigation where possible.
Ongoing Improvements
Accessibility is an ongoing process. We regularly review our website and make improvements to enhance usability, readability and compatibility with evolving accessibility standards and technologies.
As our website grows and new content is added, we continue to assess opportunities to improve accessibility and remove barriers that may affect the user experience.
Assistive Technologies
Our website is designed to work with a wide range of modern web browsers and assistive technologies, including screen readers, keyboard navigation tools and browser accessibility features.
Although we strive to provide an accessible experience for all users, some older content or third-party integrations may not yet fully meet current accessibility expectations. We are committed to addressing these issues wherever reasonably practicable.
Need Assistance?
If you experience difficulty accessing any part of our website or require information in an alternative format, we encourage you to contact us.
Our team will make every reasonable effort to provide the information or assistance you need in a format that is accessible to you.
Feedback
We welcome feedback about the accessibility of our website. Your suggestions help us identify areas for improvement and ensure that our digital services remain inclusive for everyone.
If you encounter an accessibility issue, please let us know by contacting us using the details below. When possible, please include details of the page you were visiting and a description of the issue so that we can investigate and resolve it promptly.
Contact Us
If you require assistance or would like to provide accessibility feedback, please contact us:
Aligned Assist
Email: info@alignedassist.com.au
Phone: 1300 227 248
Website: www.alignedassist.com.au
Last Updated: 22 July 2026