About Aligned Assist
Supporting people to live with greater independence, confidence and dignity
What you can expect
✓ Registered NDIS Provider
✓ Personalised support for every participant
✓ Experienced, compassionate team
✓ Supporting individuals and families across Melbourne
✓ Focused on dignity, independence and inclusion
Meet the Founder
Jeffin founded Aligned Assist with a simple belief – every person deserves compassionate, respectful and personalised support that helps them live with greater independence and confidence.
Today, he continues to lead the organisation with a strong focus on quality care, meaningful relationships and participant-first outcomes.
Quality support begins by listening, understanding and walking alongside every participant.
Jeffin Jijo
Founder & CEO, Aligned Assist
Our Values
The principles behind every support journey
Person-centered
Every participant is unique. We tailor our support around individual goals, preferences and aspirations.
Compassion
We lead with empathy, kindness and genuine care in every interaction and every decision we make.
Integrity
We provide safe, respectful and transparent support that participants and families can rely on.
Empowerment
We help people build confidence, independence and meaningful participation in everyday life.
Vision
Creating a more inclusive community where every person has the opportunity to live with dignity, independence and purpose.
Mission
Delivering compassionate, person-centered disability support that empowers participants to achieve their goals and live life with greater confidence, choice and independence.
Participant Stories
Trusted by participants and families across Melbourne
From our very first conversation, we felt genuinely listened to. The team took the time to understand my son’s goals, explained every step clearly and created a support plan that gave our family confidence. Their kindness, professionalism and ongoing support have made a real difference in his independence and our peace of mind.
Parent of an NDIS Participant, Melbourne
Ready to take the next step?
Whether you’re exploring NDIS support for yourself or a loved one, we’re here to listen, answer your questions and help you get started.
Supporting NDIS Participants Across Melbourne
At Aligned Assist, we’re committed to providing compassionate, person-centred disability support that empowers participants to live with greater independence, confidence and choice. As a trusted NDIS provider, we work alongside participants, families, carers, support coordinators and healthcare professionals to deliver tailored supports that reflect each person’s unique goals and circumstances.
Our experienced team provides a broad range of disability services, from assistance with everyday living and community participation to specialised supports including Positive Behaviour Support, Supported Independent Living (SIL), Community Nursing and Support Coordination. Explore our complete range of Services to learn how we can support your NDIS journey.
Local Disability Support Backed by Experience
Aligned Assist proudly supports participants throughout Melbourne, delivering high-quality disability services across Western Melbourne, Northern Melbourne, Eastern Melbourne and South East Melbourne. Our local knowledge allows us to provide responsive, personalised support while building trusted relationships within the communities we serve.
Learn more about the areas we support by visiting our Locations page.
Helping You Navigate the NDIS With Confidence
Understanding the NDIS can feel overwhelming, particularly if you’re accessing supports for the first time. That’s why we’ve created a growing collection of practical guides covering topics such as NDIS eligibility, funding, plan management, choosing the right provider, Positive Behaviour Support and Supported Independent Living.
Visit our Resource Centre for practical information designed to help participants, families and carers make informed decisions throughout their NDIS journey.
Work With a Team That Puts Participants First
Whether you’re looking for a new NDIS provider, seeking support for yourself or a loved one, or you’re a support coordinator or healthcare professional looking for a trusted referral partner, Aligned Assist is here to help.
Discover what participants say about working with us by visiting our Customer Reviews & Success Stories. If you’re a support coordinator, allied health professional or organisation, learn more about our Referrals process and Partner With Us opportunities.
Ready to discuss your support needs? Contact Us and our friendly team will be happy to assist.